by Martyn James | Mar 4, 2025 | The Times
Reader’s question We recently got married and I received a very generous gift from my work colleagues, in the form of a £350 John Lewis e-gift card. However when I went to use it, it looked like someone else had spent most of the cash on the gift card. It wasn’t my...
by Martyn James | Feb 21, 2025 | The Times
Reader’s question Can you advise on the rules that govern when part of a single house can be assessed separately for council tax? We are a couple who live alone in an old farmhouse which includes the conversion of attached former out buildings, including a small barn,...
by Martyn James | Feb 12, 2025 | The Times
Reader’s question Last month I ordered an air fryer online and it was delivered while I was at work. The delivery company left it with a neighbour, but I have no idea which one and have been unable to locate the air fryer or get my money back from the company. The...
by Martyn James | Jan 21, 2025 | The Times
Reader’s question I have had a comprehensive annual gas HomeCare contract with British Gas for many years. I have today received a quote proposing a 48% increase in the premium to £346.18 despite having made no claim on the policy for years. The call centre had no...
by Martyn James | Jan 17, 2025 | The Times
Reader’s question I had a diamond ring made over 30 years ago and received its detailed description and valuation, as at the time of purchase. I presume it has gone up in value. Should I consider having it revalued for insurance purposes? If so, do I show a copy of...
by Martyn James | Nov 27, 2024 | The Times
Reader’s letter I notice a lot of your readers’ complaints appear to be around insurers not paying out, especially on holiday luggage. I was talking with my wife and it occurred to me that when we travel, we pack in excess of two thousand pounds worth of...
